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Website Terms and Conditions & Returns Policies User/Purchaser/Buyer’s Agreement

These Terms and Conditions Agreement includes our Returns Policy Conditions Agreement too.

Introduction
As a user of our website, you conditionally agree to these Terms and Conditions, to our Returns policy, and to receive SMS, Email, Direct Mail communications and other methods of communication from us.  You maintain the right to opt out of any of these communications at any time, at your discretion. Simply email call us to get removed from communications, or opt out of SMS or email communications as you wish.

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or opt out of communications with us.

You must be at least 18 years of age to purchase on this website. By using this website you automatically agree to these terms and conditions, and you warrant and represent that you are at least 18 years of age.

License to use website
Unless otherwise stated, BioTropicLabs (We, Us, Our, Ours) and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:
• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• edit or otherwise modify any material on the website; or
• redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed within your organization.

Acceptable use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities, including without limitation scraping, data mining, data extraction and data harvesting, on or in relation to this website without our express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without our express written consent.

Restricted access

Access to certain areas of this website is restricted. We reserve the right to restrict access to other areas of this website, or indeed this entire website, at our sole discretion.

If we provide you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

We may disable your user ID and password in our sole discretion without notice or explanation.

User content
In these terms and conditions, “your user content” means material, including without limitation text, images, audio material, video material and audio-visual material, testimonials, that you submit to this website, for whatever purpose.

You grant to our company a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media, both now known, and unknown. You also grant us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us, or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

We reserve the right to edit or remove any material submitted to this website, or stored on our servers, or hosted or published upon this website.

Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content, on this website.

No warranties
This website is provided “as is” without any representations or warranties, express or implied. We makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, we do not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]

Limitations of liability
We will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if we have been expressly advised of the potential loss.

Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit our liability in respect of any:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation on the part of us; or
  • matter which it would be illegal or unlawful for us to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties
You accept that, as a limited liability entity, we have an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect our officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as us.

Unenforceable provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses, including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers, incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation
We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement
These terms and conditions constitute the entire agreement between you and us in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of Wyoming, Teton County, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of Wyoming, Teton County.

Registrations and Authorizations

BioTropicLabs
12400 W Hwy 71
350-131
Bee Cave, Texas  78738
[email protected]

Product Pricing, Coupon Discounts, Handling Fees, Order Type, Subscription Orders
All product pricing, discount coupons and handling fees on all BioTropicLabs sites including its Gear site are subject to change at anytime without notice, on all order types including autoship orders may be applied retroactively, and in the sole discretion of BioTropicLabs.

Selecting your BioTropicLabs’ Supplement Order Type
The default order type is a clearly stated 30 day Autoship
To further assist you in selecting your Order Type, on each product’s order page where you add items to your shopping cart, there is a Red blinking rectangular box above the dropdown box that says “Click Drop Down to Choose Order Type.”

This is where you choose your order type, e.g., one time shipment, or, Autoship duration of 15, 30, 60 or 90 days.  If you wish to change the autoship default choice, do so at the time of selecting your order type.  This is why the blinking red rectangular box is blinking, and in red, so as to be very noticeable, to help you visually see to make your order selection if you want to change it.

If you leave the default setting to 30 day autoship, this means that you agree to automatically receive your purchases each 30 days (unless you change the order type) automatically charged and shipped following the charge. If you find you purchased an autoship order in error, simply log into your account anytime before the next shipment and cancel future your shipments. If this is done within the first 30 days of any sequence of autoship orders, you will have cancelled your autoship order and the next shipment will not occur.

Generally and conditionally speaking, if you selected autoship by accident and notify us via email within 30 days of being charged and shipped of the 2nd order, and, you ship the unused, unopened bottle back to us (shipping at the sole expense of the customer), then we’ll happily refund your 2nd shipment, less shipping. However, if you receive a 3rd or more autoship order from us and suggest this was accidental, we’ll suggest that receipt of the 2nd order without complaint  from you following the 2nd orders explicitly states, on your behalf, that you intended must have intended an autoship order from the 1st purchase because you did not contest the 2nd purchase, and are thus not entitled to a refund of any orders in your autoship sequence.  However, of course you can still cancel future autoship orders as explained above.

If you wish to cancel an Autoship order, you must do it via your account by clicking on the small “x” next to your subscription orders.  If you “cancel” your autoship orders in any other manner, especially via your credit card company, we will vigorously challenge this with your credit card company.  We categorically do not accept “cancelling” an autoship order via chargebacks and will vigorously challenge such “chargeback cancellations.”

Communications from us: SMS, Notices, Telephony, Email and Email Marketing, et al. (“Notifications”)
When you visit the site, purchase or sign up for a newsletter, blog or any notification, you are placed within our notification software (SMS, email, etc.) and may receive Notifications from us. You can opt out of any of such notifications at your leisure, at anytime.

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